, Brand new 2008 Programmes!
rules for work have changed dramatically in the past few years. It is no longer
about how smart we are but how well we handle ourselves and each other at work.
Our new programmes focus on developing the 3 most sought
after skills in the work place:
What’s in it for you:
be more effective and productive
create a supportive work atmosphere
continual growth and improvement
understanding and handling colleagues and clients
1. The Communication Excellence Workshop
Do you find it difficult to express your
thoughts or ideas?
Do you often misunderstand or misinterpret
Do you find it hard to focus on what
others are saying because you are so busy preparing a response to impress?
Do you feel ignored and that people don’t
take you seriously?
be an effective listener
structure your thoughts and get your
message across clearly and succinctly
sell your ideas and be more persuasive
improve your telephone techniques
deal with angry and abusive customers
2. Effective Business Writing Workshop
Do you find it hard to put your thoughts
Are you trying to impress your reader
instead of focusing on the key message?
Do you realize a lot of the business
writing techniques you were taught at school are outdated and time-consuming?
Do you wish you could write with ease and
structure your thoughts clearly and
apply 5 easy steps that will make your
writing easy to read and write
focus on the main message
write for the reader
seeking to understand ourselves so as to understand others
is a lack of social skills in the work place. 70% of people who leave their
jobs, go because of their manager and not their work.
are your emotional responses to situations
appropriate and effective?
do you find you tend to either overreact
or do you avoid uncomfortable situations?
do you know how to give or take criticism?
apply the 9 different ways of relating in
build the best working relationship with
your colleagues and discover conditions that make you and them thrive
ensure job satisfaction
bring about a profound understanding of
know why we behave the way we do
improve and develop relationships with
family and friends
respond when stressed
find what your higher abilities particular
to your personality are and how to develop these
identify others character traits and know
how to deal with them
the principles of taking the initiative
4. Principles of Personal Management
have found that 81% of employees at entry- level jobs have no self-discipline
in their work habits.
Do you feel your life has no direction and
that you are no longer the “master of your own destiny“?
Do outside circumstances and your moods
dictate your life?
Are you always busy, but have nothing to
show for your day’s efforts?
manage your time effectively
prioritize and set goals
unlock the leader in you
take control of your life
handling conflict situations effectively
solve problems pro-actively
Malherbe has 10 years experience in designing and facilitating all the above
workshops for the top a-z companies. She has a B.A. (English and Psychology)
and H.E.D. (English and Guidance Psychology). Mariette is passionate about
people development and growth and encouraging individuals to take ownership and
accountability of their lives and their workplace performance.She is highly
skilled in the field of personal transformation and in assisting people to
harness their true potential. We can't wait for you to meet her!
feedback would be greatly appreciated.
tick the appropriate box to indicate which of these workshops interest you and
you would like more information on:
[ ] Effective Business writing
[ ] A Work in Progress
[ ] Principles of Personal Management