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Make the FIFA 2010 World Cup Work for You!

Whilst at the Global Speakers Summit held in Cape Town last month, I attended a sensational presentation by fellow speaker, well-known soccer expert, ex-Manchester United, England goalkeeper and former World Cup ambassador-Gary Bailey.

I discovered that the 2010 is not just about 4 weeks of all my favourite TV programmes being interrupted by soccer but rather about the three huge impacts that the event will have on South Africa. Gary explained that leading up to 2010, the government has committed to an infrastructural investment of R480 billion and during 2010, visitors will spend over R15 billion in just 4 weeks.

Did you know that half the world’s population will be watching
the final match?

As a result, South Africa will see a significant increase in tourism and we will probably be the country with the shortest recession in the world!
Great news –don’t you think?

 “Are you and your company ready
for the biggest business event
 to hit South Africa?”

Presented by Gary, GamePlan 2010 is a fun, multi-media presentation offering valuable insight into the incredible opportunities that can arise from the World Cup. This one hour presentation will leave you feeling motivated, excited and ready to take advantage of this awesome event… can u afford not to know what opportunities the World Cup is going to bring your business?

“Fall in love with the
possibilities ahead”

David Whyte

For further information on this presentation,  contact us on
011 467 5126 or email


     Speaking with Sensational Style:

I was selected to deliver two presentations at the Global Speakers Summit, held in Cape Town on April 15-19. The audience consisted of local and international speakers and trainers.

“Your presentations addressed the needs of the delegates both in substance and style. You demonstrated the mark of a true professional by tailoring your message just for us. I have already started to apply some of the principles of image you shared with us!
Your presence is needed on the global stage, especially during these trying times. I wish you great success in delivering your message to people around the world.”
Lenora Billings-Harris
Past President National Speakers Association USA

“During your presentation you touched on principles that everyone needs to know re personal appearance and branding. I found the design principles particularly useful in terms of planning a versatile wardrobe for travelling. Thank you for an informative session.”
Annie Greeff
Past President National Speakers Association South Africa

“From your presentation, I discovered what my personal dress style is and how to dress in a manner that is more congruous with my brand.”
Jeeteesh Kathawaroo
Management Consultant/Professional Speaker

How to Recover from a Bad Impression

Research has proven that we are quicker in creating and recalling bad impressions relative to good ones. We also require less information to be convinced of them.

Yes, it’s true “You don’t get a second chance to make a good first impression”. So, what do you do if you mess up? Mistakes do happen to the best of us. It doesn’t matter if the error was small or monumental. How are you going to fix it?

Take control of the situation by making your last impression a positive one.

“In God there is no recession. This is not the time to buy into the world as it is being shown to you.”
Marianne Williamson

In this e-letter:

Bad Impressions- The Costly Career Limiting Mistake
         - Impression Bandages
                 - Common turnoffs to avoid

         Make the FIFA 2010 World Cup Work for You!
         Powerful First Impressions Presentations
         Book Choice-The Power of Nice: How To Conquer the  
         Business World With Kindness
         Speaking with Sensational Style In Cape Town

How to recover from a Bad Impression

Oh no it's happened! You have incorrectly copied someone on an email (about them), you have asked when is her due date and she is not pregnant! You’ve messed up and have made an awful first impression. Don’t despair; use these damage control strategies which will allow you to show your face in public again. 

The Costly Career Limiting Mistake

Example: You have a strategic client meeting that you have prepared a meeting pack for which contains crucial decision-making information. Minutes before starting the meeting you realize that there are missing pages and you are short of packs.

Correcting the situation takes priority. Do whatever it takes to
   fix what has occurred.
Be accountable. People are often very forgiving when you
   owe up to your mistake.
Make a plan. Highlight how you have corrected the situation,  
   as well as procedures you have put into place to avoid a
Follow through and deliver on your promises.
NEVER pass the buck. You will alienate your colleagues and
  serve only to label yourself as untrustworthy.
Immediately apologise. The more time passes, the more
   offended or angry others might get.
Keep the apology short. Don’t grovel for forgiveness every
   time you see the parties concerned-you will make them feel
   uncomfortable after a while.
Don’t assume. So, instead of saying, "You must think I'm a
  complete idiot." rather say, "I'm embarrassed about what 
  happened, I hope I did not inconvenience you in any way.”  
DON’T make a joke of the situation as this gives the impression
  that you don’t really care that you have messed up.
Avoid repeating the same mistake again. Overcoming a bad
  impression requires that your future actions are consistent with
  how you want others to see you.  
Move on, rehashing the episode keeps your mistake upper most
   in the minds of others and damages your reputation further.

Impression Bandages

Some situations may make you feel uncomfortable. Identifying these helps prepare you for them.
Example: Meeting new people, forgetting someone’s name or presenting to a group.

• Inform whom you are interacting
   with, “Please excuse me I get a
   little tongue tied when meeting new people”. This will certainly
   ease yours and their discomfort.
•  Focus on how others think and feel.  Put the spotlight on them
   and off you. E.g. use more “you” words rather than “I” or “me”
   eg “How do YOU view the strategy plan?”
•  Make sure that your body language is in sync with your
   message, use open gestures, make good eye contact, nod and
   lean towards the person.
•  If there was no specific reason why the interaction didn’t go well
   a general “My apologies our first meeting didn’t go smoothly” or
   “I must be getting old-your name has just escaped me for a
   second.”Be honest.

Common Turnoffs to Avoid...
• Forgetting other’s names
• Complaining about a hangover
• Conversing in front of others in a
   language not understood by them
• Looking up at clock, checking watch
   continuously during a meeting
• Fiddling with jewellery
• Clicking your pen repeatedly
• Examining or playing with your hair
• Chewing gum – makes you appear as
   if you don’t take things seriously
• Eating- at your desk, whilst you are
  walking or during a meeting
• Shouting, laughing loudly in open plan
• Telling racist, sexist jokes

Time is a great healer and as long as your subsequent behaviour and interactions are positive you may be able to outweigh your original negative impression. Showing respect and paying sincere attention will help in remedying a painful situation.

“Powerful First Impressions ” Presentations
Your success depends largely on the first impressions that you create. Our tailor-made programmes will guarantee that your first impression is a memorable and lasting one.

For more information contact us on
 Tel: 011 467 5126 or email:

The Power of Nice: How To Conquer the Business World With Kindness 
Being nice to others seems to be something we’ve lost. It’s a fundamental element to making a great first impression.
Linda Kaplan Thaler and Robin Korval’s book The Power of Nice is a guide that helps its readers improve their careers, business and lives just by being nice. Their anecdotes focus on how niceness has improved their lives as well as how the lack of niceness has doomed client pitches and business.
So with every new first impression and relationship you build, be nice about it.

Professional Impressions would like to credit:

Sink or Swim – Sam Wilson
First Impressions – Ann Demarais and Valerie White
30 minutes to make the Right Impression – Eleri Sampson
How to make people like you in 30 sec or less – Nicholas Boothman
Overcoming a Bad First Impression-Susan Fee
The Splintered Mind

Tel: 011 467 5126
Fax: 0866 140 205
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